Terms & Conditions

Welcome to Grehatitude. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

General Information

Grehatitude is a handcrafted décor lighting brand specializing in wooden lamps and aesthetic lighting products. By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

Product Information

All products displayed on our website are handcrafted and made using natural wood and related materials. Due to the handmade nature of our products:

Slight variations in color, texture, grain, polish, or finish may occur
Product images may slightly differ from the actual item due to lighting and screen settings
Minor imperfections are a part of handcrafted artistry and not considered defects

We strive to present our products as accurately as possible.

Pricing & Payments

All prices listed on the website are in INR (₹) unless stated otherwise.

We reserve the right to:

Change product prices at any time
Correct pricing errors
Cancel orders in case of incorrect pricing or payment issues

Payments are securely processed through trusted payment gateways. Grehatitude does not store your complete payment or card information.

Orders & Cancellations

Once an order is placed, you will receive an order confirmation via email or phone.

Orders can only be cancelled within a limited time before processing begins. Once the product has been shipped, cancellation requests may not be accepted.

We reserve the right to:

Refuse or cancel suspicious orders
Limit quantities purchased
Cancel orders due to product unavailability

Shipping & Delivery

Delivery timelines may vary depending on product availability and location.

While we aim to deliver products within the estimated timeframe, delays caused by:

courier services
weather conditions
festivals
unforeseen circumstances

may occur.

Grehatitude is not liable for delays beyond our reasonable control.

Returns & Refunds

Please refer to our Return & Refund Policy page for detailed information regarding returns, exchanges, damaged products, and refund eligibility.

Intellectual Property

All content on this website, including:

logo
brand name
images
product designs
graphics
text

belongs to Grehatitude and may not be copied, reproduced, or used without written permission.

Unauthorized use of our content or designs is strictly prohibited.

User Conduct

By using our website, you agree not to:

misuse the website
attempt unauthorized access
upload harmful content or malware
use the website for fraudulent activities

Any misuse may result in restricted access or legal action.

Limitation of Liability

Grehatitude shall not be held responsible for:

indirect or incidental damages
losses caused by misuse of products
delays beyond our control
temporary website downtime or technical issues

Customers are responsible for using products safely and appropriately.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts.

Contact Information

For any questions regarding these Terms & Conditions, feel free to contact us:

info@grehatitude.com